MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
ICICI Bank Image

MouthShut Score

26%
1.50 

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

ICICIBANK A/c closed - I am happy.
May 24, 2004 06:02 PM 2337 Views
(Updated May 24, 2004 06:02 PM)

Phone Banking:

ATM Availability:

Internet Banking:

Customer Service:

Hi,


I have done the best thing today. I have closed my ICICI bank savings a/c. This was something I was planning to do for last couple of weeks.


Friends, I was one of the early hundreds of customers of the Bank in Pune. I was quite impressed with the service, ATM network etc.


But for last one year & so, I am bombarded with all types of rules. Rules for S/b a/c, rules for credit card case payment etc.


For last two years I have been experiencing that the cheque deposited in this bank takes at least four days to get cleared. Try contacting helpline on phone & you have to wait for at least 15 minutes to talk to their representative.


Last year, I deposited a cheque which was issued by my client (SBI, Veer Savarkar Marg, Mumbai). The cheque didnt get cleared for 3 weeks. YES!! THREE weeks. Complaining on helpline (as usual) proved futile & when I went to the branch & persisted with my query abt the cheque, to my horror, I found that the GREAT ICICI BANK person had deposited (or was trying to ) the cheque in a/c. of Veer Savarkar. I was about to close my a/c then & there, but was requested by the manager not to do so. But he didnt apologise in writing.


Now a days, without informing the customers, the bank charges penalty for not maintaining min. balance on day to day basis.


The staff , I have found so far, is most non cooperative & is rude & harsh most of the times. May be this is the way youngsters are supposed to behave with customers in ICICI bank.


ICICI bank is after minting money. When I closed my a/c, I had to pay Rs. 100/- as a/c closing charges.


I am going back to SBI, which offers as many services with typical staff behaviour taken for granted.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

ICICI Bank
1
2
3
4
5
X