Went to take a test drive vow never to buy hyundai. Review on Hyundai i20

I'm in Chandigarh and have a SUV for highway travels. About to buy another car for city use. Swift diesel was out due to long booking period and no airbags. So the options were Fiat Punto or I 20 diesel.

Diesel because even this car would be doing around 2000 kms a month. Went to take test drive of Punto, convinced about the car and very well handled by the dealer.

The Hyundai I20 visit was an entirely different story.

Here is how the story goes.

Dealer 1: Charisma

I walk in and wait for a sales person to get up and one finally relents.

Says yes sir

"I am considering buying I20"

Petrol or Diesel?

"Diesel"

We dont have that and we will only get it in another 15 days and we cant deliver it you before 45 days.

"Can I have a look at the vehicle"

No we dont have one

"Do you have a petrol one so I can have a look at the vehicle they look the same right?"

Yes and so we walk to the car I open doors and see the seats and interiors and then I open the hatch to see the boot space and the sales person bangs the hatch shut.

so I walk out that dealership and go to the other one called KLG

YES comes the sales person.

"I'm considering buying an I20. Do you have a diesel one?"

No we will get it in 15 days.

"Do you have one for test drive?"

Yes we do. Can I have your license?

"Here you go?"

And we go out for the test drive of the vehicle.

Sales person is not interested in telling anything about the vehicle. So I initiate talk and say I read reviews about poor performance of Ac on this thing. Is that true?

Sir in Hyundai cars you get 2 things ac and pick up

"Is the new 6 gear one giving better mileage than 5 gear one?"

So sales guy retorts "Of course now if there are 6 gears, it will give better mileage.

"So I say a tractor has more gears but that does not give more mileage. The gear ratio also counts. What are the new gear ratios?"

Its not given in brochure.so sales guy does not know.

Meanwhile I am checking the steering which initially is as hard as my suv's steering with vehicle's ignition off.

The engine makes sound like its been driven without service for 100, 000 kms and its just done 6000 as per the odometer.

Then we reach the dealership, I get down and the sales guy takes out the key and walks off, with no interest in knowing if I am interested at all.

So a new car that sounds like its done 100, 000 kms, a steering that's as hard as a tractor and sales staff that gives 2 hoots to customer.

I don't think I will ever consider going to a Hyundai showroom, forget buying Hyundai Car.

Imagine if they treat a prospective buyer this way what they will do after you buy the car.

So the verdict? Day after tomorrow we are taking delivery of Punto grande diesel Emotion pack.