Oct 14, 2008 12:56 PM
7962 Views
(Updated Oct 14, 2008 01:08 PM)
Santro might be a good car.. but it all depends on your luck..
If you are lucky and get a good dealer ..you may be a happy guy.. but I think Hyundai guys sometimes rate their worst dealers to be STAR dealers..I am a victim of Safdarjung Hyundai, Gurgaon.
They gave a me such a horrible experience that forget about santro.. I don't even think about a Hyundai car.
Let me tell you from the start and I will also compare it with my next cars experience from Allianz maruti, delhi!
I went to Safdarjung hyundai in October to buy a new car. I inquired few more dealers and decided to buy it from them.
- first I was looking for GLS and they said. take GL . Have you ever heard a salesman asking you to take a lower model??
They took more than a month to get the paper work about loan! And I cant forget my rounds to the showroom every next day!! :-(
- after the booking I got the car after a long waiting time ! They can't handle any promise.
They will talk big words but wont do anything!
I had to sometimes wait for 20-30 minutes to get somebody talking to me about business!
Sheer waste of my time!!
Safdarjung took more than a month to get the loan process done!
From Allianz Maruti, I get it in promised time of 5 days, including loan approval!!
- I got the registration after more than six months !! Horrible .
In Maruti, I got in a month!!
- My Santro BROKE DOWN in the middle of road withing 4 days!!
How horrible! And over that I had to pay for that!! As Clutch plates are not covered in Guarantee!
My whole day was wasted ! You can imagine if a new car broke down with fumes coming out of bonnet!!
I
was sunk in shock!! I had even words with the GM of safdarjung hyundai!
and they said, its a one in million case and they wont cover it in guarantee!
that means if you are an unlucky guy to get that defected
piece that might be one in billion.. instead of admitting their mistake
and giving service, , they will just take this opportunity to make some
more money on service!! How pathetic!
- Then after few months,
its CNG kit malfunctioned! I had to wait for 4 hours before I could get
connected to the technician that too on phone!!
No body came! I had to myself fix the problem!
- Then all the accessories that I got fitted.. the Gear Lock, The power window and even the center locking ..
all of them malfunctioned within 10 months!! I was hopeless by this time!
Let me tell you.. all this is true. and they just don't care!
And I am putting it here to save victims like me!!
If you need to talk to me to confirm this, you can post a comment on my blog
https://pradeepsinghhbti.blogspot.com/
https://pradeepsinghhbti.blogspot.com/2008/10/why-not-to-buy-santro-damn-safdar
jung.html
Safdarjung hyundai is ruing the brand name of Hyundai! ( I must say already Ruined.. )
~
Pradeep
