Jun 29, 2007 12:46 PM
2486 Views
I Abhishek Shekhar has been cheated by HUTCH.I was holding a prepaid account (no: 9986685395) from last 7 months and I have converted it into a post-paid connection on last MThusday ( 21st June) at the HUTCH-Care Shop in Kormangala. On 24th June, I got a call from HUTCH care that I have to pay the outstanding bill of around Rs 6000/-(Rupees Eight thousand three hundred only) that are unpaid for some other 2 numbers.
After I got the call I rushed to the HUTCH-Shop to make an inquiry about this & to my surprise, I came to know that "Already 2 more post-paid connections exist on my name , and the number were unknown to me.) !!!" I was shocked to find this connections, which I had never taken.
There was no photograph on the application form and the address proof submitted is not the address where I am staying or ever stayed. Also I came to know that one of the two numbers have been used in roaming in Kerala which I have never visited in my life.
Without any information my new SIM card has been cancelled. The highest degree of harassment I have ever faced from a service provider. Even while converting from pre-paid to post-paid I am having balance of Rs 316/-.Now I am unclear about what will happen to that amount.
I have put the following questions to Hutch Executive at Hutch care shop:
No. 1* *- Without Photograph & address verification how you have allowed the cheat to take connections?
Answer I got from Hutch Executive: Saturday some one verified my office address .The stupid answer I have ever heard in my Life. You know that Saturday is a holiday for every IT company then how come you have verified my office address & who had given you the information about me? for the question why no photoghaph is there I did not get any answer.
No. 2 - I have allowed Rs 500/ credit limit for first month then how come you have allowed the culprit to talk over Rs 6000/-
Answer I got from Hutch Executive: Another stupid answer. One of the phone was in Roaming so they can not trace the amount. Then what about the other phone?
Even the HUTCH care people did not listen to my complain and replied that I have to pay the out-standing BIll.
After getting the duplicate bills for the above two numbers I just called the numbers to trace the culprit. You will be surprised that 90% of the phone numbers called are Hutch numbers and most of the numbers do not exist now. This kind of cheating is not possible without help of Hutch employees, After getting so much of information I am now sure that a gang is operating from Hutch.
Regards
Abhishek
