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19%
1.41 

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Verified Member MouthShut Verified Member
Kolkata India
Housefull.com - An Utterly Fraud Website --
Apr 16, 2014 09:55 PM 5367 Views

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http://www.Housefull.com-  another name in the list of fraud e-commerce websites operating in India. I really curse myself that I got lured by whooping discounts on products on their website and made a mistake. I bought a wardrobe from their website on 24th March and got an email that their "committed delivery date" is 13th April 2014 (HDC number 9959/2014/1832).


When I asked for a tracking ID, their asst manager ecommerce Mr Anand confirmed that no tracking id is required and confirmed that the product will be delivered by 13th. Then when I did not receive any further intimation/call till 8th April, I again reached out to them and they again confirmed that the delivery date is 13th April. On 11th April, when we called their customer care, they bluntly said that the delivery will be made by 16th April 2014! The delivery date got extended without even informing us.


Now today is 16th April and even after a number of phone calls and emails, they still did not deliver the wardrobe! In this process, I might have made at least 10-15 STD calls and now I am really fed up. Now I am asking them to cancel the order and refund the money!


I was a real mistake for me to chose them, I am totally irritated by their service.


Worthless!


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Brand Response

Hi Mukul.saha,
We have tied up with MouthShut to resolve customers grievance.
I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request you please call us on 022-67239786/67239800 or write us on cc@housefull.co.in
Awaiting your reply and details.
Regards,
Anees Shaikh

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By: Housefull_Intl | May 27, 2015  01:51 PM Comments 0

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