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1.43 

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Misleading House Full Sale Offer
May 15, 2016 06:05 PM 21040 Views
(Updated Nov 16, 2016 12:54 PM)

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I saw House Full heavy discount offers and purchased 5 Door Storage cabinet and Shoe cabinet online from House Full International Limited. Before purchasing these items I checked description of both the products completely and it was mentioned that products will be made up of "Compressed wood"(see attached product description screenshots). I placed order for both the products but when products got delivered and later installed I found that back side of both the products are made of cheap card board(it is very thin) instead of "Compressed wood" and Shoe cabinet's back is fixed with simple transparent tape that we generally use for sticking papers and doors were made up of plastic.


I wrote a mail to cc@housefull.co.in(House Full customer care) for these issues but they did not replied to my mail and after reminding them of this issue they just called me(from 02267239786 on 12th May) and said that "since now I have already purchased the item nothing can be done". This is a clear case of cheating, merely purchasing a product doesn't mean that it is customer's mistake. I raised the issue at the right time but they are selling these products by misleading ads where product's information is not being shown correctly and product description displayed online and actual description are too different. Now in my view it is not sale or discounted product but just cheap quality product being sold in the name of sale. And it is very funny to know that this so called sale is ON since the last many weeks. My advice is not to purchase any product from House Full.


When online version of the product description itself is misleading then almost everyone is going to face the similar issue and pathetic is that they are doing this deliberately and it is evident from their reply.


More than that now when I am trying to login to House full online account, getting'User Not Found' error, not sure why is it happening but due to this I am not able to update my reviews for those cheap products.


Further update as on 07th October 2016: As I predicted and was visible from the day one, shoe rack's ply(made of low quality LDF) is getting bend from the middle by itself. Its border from inside and outside both is getting removed by itself and I am trying my best by applying adhesives so that it can work at least for the next 5-6 months.


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