Nov 11, 2013 06:18 PM
102871 Views
The products are of decent quality and available at attractive prices. The drawback is that the product gets delivered after a month (this is communicated at the time of purchase). Usually the product comes un assembled and then a carpenter visits to assemble the item. The service was good at least 2 years ago when I first purchased from them.
My recent experience with them has been terrible. The delivery and assembly dates are not communicated properly. Even when you take pains to reach the customer care, the committed timelines for delivery and assembly are not met.
Arrogant customer care executives just put you on hold for eternity and never call back, provide updates. Go with them only if you are tolerant to unprofessional responses and have lots of patience.
