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jitendra460

India

1 Review

Worst Service Provider

Feb 29, 2024 08:18 PM 94 Views

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Ovipanel is worst and have many bugs. It's not even production release. They are using beta release for live production environment.

Many website on there server are getting hacked, when informed they ask to purchase additional items.

Ovipanel doesn't have an FTP-based backup option like Cpanel and Plesk. When I contacted them, they told you need to purchase their Cloud Storage then only it will available else it won't come. They just try to sell more and more services to you.

One of the worst services provided by them. Support guys talk with arrogant like they are the boss.

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Brand Response

Dear Client,
Thank you for taking the time to share your feedback. We genuinely appreciate your honesty, and we're sorry to hear about your less-than-satisfactory experience with our Services. We strive to provide the best possible experience for our customers, and we regret that we fell short of your expectations.
We would like to investigate the matter further to understand the issues you faced and address them accordingly. Please reach out to our customer support team at https://support.hostingraja.in/ so that we can gather more details about your experience and work towards a resolution.
At HostingRaja, we are committed to continuous improvement, and your feedback helps us identify areas where we can enhance our products and services. We value your opinion and assure you that we take every review seriously.
Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to make it right.
In order to assist you further and investigate the issue you faced, we kindly request you to provide us with your registration details such as email ID/Contact Number or any other relevant information. This will enable us to retrieve your account information and thoroughly examine the situation. We look forward to assisting you and improving your experience with our services. Thank you for your cooperation.
For any further assistance, you can reach us on https://support.hostingraja.in/ anytime.
Best regards,
HostingRaja Support Team