Need to impart an ordeal that I needed to Honda Auto Administration focus, Shaman Engines, Kalina, Mumbai. The message is long yet imperative. Kindly do offer! Known for their item quality and great administrations, I selected to purchase a Honda City in 2013.
From that point forward I have been standard with every one of my administrations till date at the approved administration focus at Kalina, Mumbai. Infact I was persuaded to try and go for the paid broadened far reaching warranty.(Expires in May 2016) As of late while my family was venturing out to pune, the auto slowed down and wouldnt begin. It was amidst the Mum-Pune road. We got the auto towed to the administration focus as anybody secured in guarantee would do.
Presently here is the best part, the honda engineers in the wake of experiencing the auto denied me repairs under guarantee. On examining, the reason of motor slowing down was obscure to them and we got distinctive answers from various specialists. Utilizing all their specialized languages they put the fault on us saying or I ought to say accepting that the motor had over warmed and slowed down. "Guarantee fundamental ek paisa nai milega" their definite words.
The explanation behind motor warming up even in the wake of completing every one of the administrations on time was the inquiry I put before them. Answer, " Sir motor kholna padega toh reason malum padega" which signified "we will need to dismantle the motor to analyze the reason. Reluctantly I gave them consent to proceed to analyze as well as to know the real estimation of the repairs. Couple of days after the fact I get a quote of around 2 lakhs to settle the motor. I was certain that in any event now the reason of motor warming up would be known. Prepare to have your mind blown. They now say they need to make the motor running again to analyze the reason. We likewise asked for to give us in composing what were the tests did, they denied us saying the assessment is the thing that they can give. I even composed messages disclosing the points of interest to the honda auto india client relations, yet futile. No answer from them till date. This was not anticipated from an organization such as #Honda My Auto is as yet lying in the administration focus and I am making sense of my next activity. I needed to share this, with the goal that individuals ought to know about the genuine intention of such enormous organizations. I would not prescribe anybody to have faith in maintenance agreements and would recommend to get your auto settled by a nearby yet trusted repairman rather than profoundly estimated and untrustworthy administration focuses
