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34%
1.89 

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Verified Member MouthShut Verified Member
Indore India
Fabfurnish is not so Fab
Feb 21, 2016 11:12 AM 10991 Views
(Updated Feb 21, 2016 11:19 AM)

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I have faced horrible experience in shopping with Fabfurnish. We bought a coffee table for our living room and after 1 month of struggle it was delivered in damaged condition. The item was completely different which was displayed on the site in terms of material, looks and colour. One corner of the table was broken and having very low wooden quality.


Customer service is also very much terrible.There’s a standard reply from them that our team will call you and provide update shortly however no reply was received. Then After 2 weeks I received reply that they will be arranging the replacement of  the product however its too long there is no sign of anybody from fabfurnish.


I would really not recommend shopping with Fabfurnish.


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Brand Response

Dear Sadhana,
Greetings from FabFurnish!
We would like to offer our deepest apologies for the trouble you had to experience with FabFurnish.
Please be informed that we are unable to pull out your order details in our system. It would be great if you can share your order number so that we can reach out to you and understand all your concerns to improve our services further.
Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.
Yours fabulously,
Team FabFurnish

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By: FabFurnish | Feb 21, 2016  12:08 PM Comments 0

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