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MouthShut Score

32%
1.79 

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+91-120-6189818

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Does not honor deal items
Mar 28, 2013 05:38 PM 1602 Views

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I have placed 3 orders within the last year and 2 of them were cancelled after 2 weeks citing stock issues. Though both these items are still listed on the site and available if you are ready to pay the full price. I had applied a coupon which gave a discount of Rs. 500.


I don't have an issue with a site cancelling an order provided they do it early and in writing. In both the above cases, I got just a call saying they are cancelling since the item is out of stock. The order is still active when I login to my account and even has a fake AWB number.


Just one question : If you are not willing to honour your coupons, why have them in the first place?


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Brand Response

Dear Customer,
Apologies for the delayed response!
Your feedback has been taken into account and we at HomeShop18 will do everything we can to perfect our services. We regret the inconvenience caused to you and look forward to serving you better in the future.
Regards,
Homeshop18

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By: HomeShop18 | Aug 12, 2014  09:36 PM Comments 0

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