Aug 04, 2010 02:33 PM
7184 Views
I had recently made a purchase of a Vox Duel SIM, Duel Battery, Duel Memory Mobile VPS 307 from Home Shop18 by going through their detailed advertisements in the TV Channel.
Though this was my 1st purchase from HS18, I thought of taking a chance.
Delivery - I was communicated that the product would be delivered within 7-10 days. After continuous followups with their call center guys (they have no information about anything !), finally the product was shipped after 10 days of placing order.
As against the advertisement, the product was not at all good..
The charger pin was not firmly fitting into the mobile. It was always coming out. I had to keep checking if this is connected or not.
The widely advertised QWERTY keypad, I was never comfortable with that. They keys were so small that, I had be careful always to ensure that I don't press a wrong key !
Navigation to menu was wrongly printed in the mobile
In FM radio and media player, I had to do lot of R&D to identify the appropriate keys. It was never user friendly.
Audio clarity is bad
The phone does not recognize the audio files other than MP3 format. In that also, it misbehaves often.
Moreover, when I tried to get some reviews in the internet about the product - VOX mobile, I could not find any input. There is no proper website also for VOX mobile products.
I have made a mistake, this would be my 1st and last transaction with HS18
Regards !
