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MouthShut Score

32%
1.77 

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+91-120-6189818

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Pathetic Service and dishonest attitude
Nov 18, 2014 07:17 PM 4710 Views
(Updated Nov 18, 2014 07:18 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

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I received a faulty mobile 1 week back from HS18. and I called customer care. they said we'll call you after 3 days and then we'll replace mobile(Don't know why they take 3 days, really pathetic).


After 3 days they gave a missed call(literally 2 seconds, which can't be answered) and if I try to call them back, nobody picks it. I called customer care again, now they say we'll call you after 48 hrs. Then again I was waiting for call and again they gave another 2 seconds missed call. What a pathetic service. If you can't run a business simply go out of market instead of looting customers.


For your reference


Order No- 958069339.


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Brand Response

Hi Deepak,
Please accept our sincere apologies for the state in which this product was delivered to you! Will have someone calling and assisting you and get this resolved on priority basis.
Regards,
Homeshop18

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By: HomeShop18 | Nov 19, 2014  01:05 PM Comments 0

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