It was a pioneer in ecommerce market. And people were loving too much that website. It has a TV channel too. And it is popular till date. People can order products just dialing food number and this website provides free home delivery throughout the country. I also ordered my many products on that website. I am totally satisfied with products and service as well.
They provide toll free customer care number and customer care is very supportive too. They had wide range of products and good customer support too. But it is losing it popularity day by day. There is some reasons behind it. Mostly the website is very bad and design and use of that website is also not user friendly. Most of products are showing out of stock and some of the out of date products make this website less popular. The app is not much good.
They stopped to give offers like other websites. And gone out of the race of other websites. They need to rise again by giving more and more offers. Need to improve design and structure of website. And should add popular and new product on website. Should learn the statergy of other website like flipkart and PayTM. They need to do some innovative. But still for the good products and customer support it is a very good and old website.
