Mar 06, 2024 06:46 AM
2171 Views
I had engaged HomeLane and my experience is really bad right from the start, given false promises on
tighter deadlines, qualities, etc., just to lure me into signing a contract with them.
Homelane couldn't keep up with the promises they made, and my project even after making final payment is still on hold for past few months.
There is no 45-day guarantee its all to advertise, they will give you a lame excuse for delaying your project.
Beware, what they have shown in their showroom and what they promise is not what they deliver. They use lowest grade quality for your modular kitchen and wardrobes.
I am not happy with the services, every time the project completion timelines are pushed further.
There is no professionalism at all. I was told there would be a team coming for inspection, installation, and there was just 1 person in the name of team at the site along with one helper.
They made a mess of the house every time they worked and no one would clean up, telling me they would clean on completion.
Of all the days they worked installation, most of the days their installation team were late and left early and the speed was so slow.
I am so frustrated that if their was a way, I would just cancel the whole thing and go with some other vendor which I cannot because they take advance payment in full and the customer is trapped and can't go elsewhere.
I sent emails, called them, raised tickets but no one listens to you.
Please stay away from these fraudsters, go for any other vendor of your choice but not Homelane
