May 22, 2010 11:35 AM
3447 Views
(Updated May 22, 2010 11:36 AM)
We recently bought the complete Home Solutions from Home Town, Mumbai. we bought this in March, 2010. In order to close the financial books, they took full advance (Rs.3.5Lakhs) from us at 11PM on 31st March.
However, as of today, the installation is NOT complete. We have tried to follow up but no one takes the calls. My in-laws are senior citizens and cannot follow up everyday. We have been following up from Bangalore. when someone picks up the call, they only make promises.
We are extremely frustrated. Payment has been credited to Home Town. So they are not bothered now. This is not befitting Future Group!!!