Aug 07, 2008 09:57 PM
3035 Views
(Updated Jul 21, 2009 04:30 AM)
I had ordered a double cot & sofa from Home Town.The delivery of sofa, which was worth 37, 000 was late by a week & was damaged.
The 2nd delivery was after a month long wait & the sofa had 2 tears (holes).The 3rd time the sofa was delivered after another month wait and was a complete mismatch to the sofa set we had ordered.(The color was different).Fed-up with all this me and my husband went to Home Town and asked for a refund and immediate clearance of the sofa from our house as it was being used as a warehouse for dumping damaged goods.It took another 3 days.The in-charge there refused to give our money back by cash/cheque.
They wanted to revert to our credit card which we had already paid-off with interest after 2 months of waiting for the sofa.After much screaming , arguing & hassle, my husband got thecheque after 4 days which he had to go and personally collect.The deliveries used to come at 11 pm & was a kind of harassment for the family withdelivery guys constantly pestering for money.The cot also had somescratches for which painter came and polished it.All this hassle after paying the cash upfront & impromptu.It was a nightmare & regret that we stepped into such a place.Never in my life would I recommend my friends or relatives or even my worst enemies to visit Home Town.
Wish I could give 0 star...!!
