Apr 20, 2012 02:10 PM
3062 Views
(Updated May 15, 2013 08:20 PM)
I purchased a wooden cabinet from hometown. It took them 4 days to deliver (including assembling the cabinet) it. That too, when I agreed to take same piece which is on display.
This is not acceptable when you take the whole product amount at the time of purchase and you charge 400 Rs as freight for a delivery withing 5 km (and that too take 4 days).
Moreover the items itself are too costly compared to others.
Another instance, I saw a shoe rack which was looking good, so ignoring my past experience with them I thought of giving them another chance thinking that last time it might be one off case. So this time I ordered one shoe rack and one study table. Initial promise was to deliver in 3 days (max 5 days). Till 6th day no clue of delivery. On day 6 only shoe rack was delivered. That too was not assembled. I called for assembly enquiry and 2nd item. All I got is another fake promise of assembly same day and 2nd item delivery in 4 more days. In another 20 minutes, got a call that 2nd item will be delivered in 7 days not 4 days. Day 7 is gone 1st item is not yet assembled and they took full payment in advance.
PATHETIC SERVICE. They will never change.
