They know the tricks to making fool. Review on Home Shop 18

I ordered to the home shop on dt 21-3-2016 online to see the offer of  Mahavir 5 L Outer Lid Aluminium Pressure Cooker & 3 L Pressure Pan Combo - Silver Product Code: 33349409 which sub order is 125353181.It delivered to me delay and worst packing.And that the thing I want to tell you that they change the ordered item and its brand they send someother brand it is perfect pressure cooker ware with local and broken handle.I am attached the photos of broken handle and changed brand cookware.But they send invoice of MAHAVIR 5 L ALUMINIM PRSSURE COOKER AND 3 L PRESSURE PAN COMBO-SILVER PRODUCT.

I was completely surprised to see this act of the site.Now a days the show advertisement on different TV channels with attractive offer but there is no surety about the item which we see they send other .but now I understand they know the tricks to making fool to the customers So now I am understand that they always change ordered item to some other similar product. then why they give assure to give original product I couldn't understand.they are habitual to cheat.