Oct 15, 2019 04:58 PM
28507 Views
I had very bad experience of Hitachi Refrigerator.
Compressor, Colling coil(Made from Aluminium and not copper – Its Hitachi) and capillary tube has malfunctioned within 3 yrs of manufacturing. I have paid good amount to replace the stuff.
They are giving 10 yrs on warranty on Compressor but not a single compressor was in stock in Ahmedabad ware house. – They have millions of refrigerators population in A’bad. It took 15 days to replace compressor. On next day the problem has not solved.
Worst Franchisee people: No one lift up calls even after several tries. Forget about call back.
3 times same technician came for Gas recharging. – No one from the management has a courtesy to look into the matter.
Today 41days has been passed my complaint is the same and no one from the Hitachi company is giving answer.
How can a family live without refrigerator?
Being an after sales service personnel I request you all that please don’t buy HITACHI products, you will be in trouble once it is failed.
Spend your hard earned money in other trusted brand and set yourself free.
