Hitachi Refrigerator. Review on Hitachi Refrigerator

We are totally fed-up with Hitachi Refrigerator.Hitachi claims to be a premium brand but it is worse than a Chinese make. After three weeks of our purchase, ice making system collapsed followed by no cooling in refrigerator. A technician came after three days of our request followed by same problem after a week. Again a complaint was lodged by us followed by two reminders, another technician came followed by same problem on the succeeding day itself. Very poor customer service and quality of technicians.Their after sales service is really pathetic.We have demanded a complete replacement of the unit or a refund of the cost of our fridge and in the absence of a favourable response, we will be compelled to take legal action against this company, be it the fridge, after sales and ridiculous responses from the technicians.