Jul 05, 2011 04:05 PM
9809 Views
Hitachi brand name & the ecofriendly label convinced me to buy this refrigerator, despite its being more expensive in that class. But contrary to my expectations, the refrigerator stopped working just 1 year later as though it had a terminator gene incorporated in its design. But the real nightmare started when I contacted them for service. They promptly registered my complaint, gave me a 48 hour deadline which they have not followed, gave me some phone nos. which play the company ad jingle and get cut off by their owners. So, in effect they do not care once you have bought their product.
So CONSUMERS BEWARE. DO NOT BUY HITACHI PRODUCTS EXCEPT AT YOUR OWN RISK. Japanese six sigma does not apply to Hitachi India. It is "Sick Sigma" instead.
