Feb 08, 2017 02:26 PM
5487 Views
I purchased a hindware chimney for my kitchen in greater noida 3 months back., .After purchase of same got registered for their helpline for demo as to how to operate the chimney at least thrice.Now chimney is not functioning properly.Despite complaint four times no mechanic came till date for last four months.
I was told hindware gives guarantee of 12 years free service on their products.Accordingly I fitted comlete Hindware sanitary fittings, Geysers etc in my house.My faith on the company is now shattered.The company does not give any service.Please do not buy any HINDWARE PRODUCTS to avoid frustration at later stage
3.No response from customer care as well from service centre. A very false committment to me and I hope, other customers may also suffer. Very poor response from the company.
4.MY unattended complaints are as under:
a)KAD0063935 dated 16 jan 17 for which Mr Kundan was assigned but he did not come
b)KAD0063939 dated 16 jan 17 for which Mr Rakesh was assigned but he did not come
c)KAR0065836 dted 21jan 16 for which Engr Mr Rakesh was assigned but never turned up.
d) KAR0070252 dated o6 feb 17 for which Mr Rakesh was assigned but he never turned up. Col VS Bhatnagar
mob:7893118261
