Jan 11, 2020 09:42 AM
467 Views
(Updated Jan 11, 2020 10:04 AM)
I have a HP laptop model-640 for the last 4 years. The laptop was functioning well for 1 year but later all the problems started.
The keyboard became loose & typing became an issue. Took it to the service center & issue was resolved. Again after 6 months same issue started again. Had got used to working with a loose keyboard which is highly uncomfortable. The laptop is also a bit heavy & uncomfortable carrying to office.
These were not the only issues. From the third year of use laptop booting became slow & laptop started hanging frequently. Was told by the service staff that the RAM has to be changed. The same year battery stopped charging & the power cord had to be changed. Can you imagine I have had to change power cord at least twice in a year. From the 4th year onward the laptop charge started draining away within 2 to 3 hours of full charge. It reached a point where the laptop was not getting charged at all & had to be always connected to the mains. This was hampering my mobility especially while traveling. Customer service when contacted told me that the battery has to be replaced. But suddenly the battery has again started charging & the laptop has started working fine.
The laptop performance is not predictable & I have had to suffer a lot because of this. Running every few months to customer service center is also cumbersome
Expect HP to come out with reliable products which require less maintenance.
