May 28, 2016 04:51 PM
7949 Views
Hathway connection is not reliable the internet mostly gets drop off and the isp support is not good worst experience till now if you are planning to buy this connection don, t go for it like me.The internet speed performance is also low and speed is not satisfying but it is also expensive in charges.
I got this broadband connection just 2 weeks back and they were torturing me continuously to get the connection. 3 days back the internet was not connecting. It is showing full strength but not connecting when I tried to. I called customer care and I received a message stating issue resolved. I checked and called them again still the same issue is there. Whenever I call they are saying issue is resolved, its been 3 days. I am getting the same reply and they could have sent a technician to fix it, but they are not doing. I paid Rs.2350/- for 3 months, asked them to give at least my money back, since I am completely fed up with their cheap business tactics and worst service.
Speed is very low, just about 1mbs. I am really fed up and very much disappointed.They can't fix a simple problem to give a permanent solutions. They are just minting the money doing nothing.I want to terminate this connection and money to be refunded which I have paid 3 month in advance
