Sep 09, 2015 04:36 PM
12886 Views
This is Dr S SRIRAM from Hyderabad with Hathway BB AC.NO.1338512. I have got Hathway BB installed on 15 th May 2015 with 3 months package costing me Rs 2920/-. Since the date of installation, repeated net disconnections are bugging me.
The package was valid till 15th August 2015 but without any notice the service was interrupted on 13th August. When I contacted the customer care, they replied that unless I pay the advance rental my connection will not be established. Fed up of this behavior I requested them for disconnection which has not been done thus far.
Today to my shock I receive a mail stating that I have to pay a due amount(for the connection which was disconnected since August 13th 2015.) Hathway please do not cheat people like this.Learn to provide decent service for the amount recovered from us.
