Feb 21, 2017 10:58 AM
3379 Views
I am using hathway from last 9 months. I will get problem every month and they will take a week after banging with them they will fix the issue. when ever you make a call they raise a new service token and and asked to wait for 24 hrs. With out your notification they will close the service request and if you called once again they will create another service request and ask to wait for another 24hrs.
Totally I didn't see this kind of use less customer care and use less people.