Jul 23, 2017 06:48 PM
5895 Views
(Updated Jul 23, 2017 06:57 PM)
You will never get their committed speeds.
I have 50 Mbps plan, but never get above 15 Mbps.
Ans when I raise the service request for slow internet, you get a call from them, they ask you for couple of details, and will tell you that let us work on this and and will call youback soon.
Thts it., you will never get a call from them, you get a sms that you servive reuqest have been resolved and closed. Thats it!
After this no one will call you back, you keep on mailing them, even their nodal officer or even their appellet authority never cals you back.
They nevr share their escalation matrix.
