Apr 10, 2011 12:15 PM
4134 Views
Yesterday night, I had gone to Spice, NOIDA for Special Haldiram Navratri Thali...No doubt, I could say yummy at every bite...this was untill I got to Khichdi on my plate...it was stinging...I went to the counter to inform them that it has gone bad and insisted for stop serving that...but to no avail...they kept on serving without any concern...People around me had heard what I had said but didn't took a notice about it...!!!
At cash counter, I got a super cold reply...as if I had asked them to name the restaurant on my name...I didn’t give up...I demanded for manager...He smelled and acknowledged the smell but said that it tastes okay... Now this was the kind of reply NOT acceptable from a restaurant of Haldiram’s status...I had to insist on stopping of khichdi being served...I even told him that if they don’t stop, next day news will have Haldiram instead of Kuttu ka aata...He had to take action after that... I went ahead...I told every one around me having this plate to stop having the khichdi as it has gone bad...Thank god..I was lucky at getting a positive response from the people this time..One of them went ahead to complain to Manager again...
I can understand that with the kind of temperature now a days...this can happen with food...But they could have atleast kept a close watch on food condition...and atleast respond to the feedback/complain coming to them...I wonder how a restaurant of Haldiram's status can act ignorant to complain as big as mine, keep their customer's health at stake and continue with the serving even after informing......!!!!!!!!!!!!!
Should I recommend Haldiram to any body with this kind of response...???????
