Aug 07, 2016 09:22 PM
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I had just received order of my new Spectre 13 with intel core i7 processor in HK. Upon turning on the laptop with the battery charged while running the HP / windows start-up programs, within a couple minutes, I started noticing the fan is running unusually loud.
Subsequently, I notice the laptop between F2 and F7 keys begining to heat up both top and bottom while the metal casing also beginning to heat up and to the point that I left a visible burned redness on my leg which I used an ice pack to cool down.
I used a baby thermometer which showed a reading of 60 degree celcius. I then downloaded several software to measure the CPU and laptop temperature as per advice from my IT colleagues and the readings averaged between 59-81 degrees celcius while not running any applications in the background whatsoever. I took a picture of the reading as well as voice recording of the fan which I shared with HP which they have ignored as this are not HP softwares.
