My father has this printer.Fitted cartridge in printer. Tri colour cartridge came up as not compatible for this printer. He, so tried contacting customer service. Left numerous emails. No reply. Tried calling customer service and left waiting over an hour so hung up to save further cost of call. Tried online chat, countdown timer said an agent will be with me in 50 mins. Reached the end and still no agent. After 2 and a half hours waiting I decided to give up and get on with my life. Absolutely shocking customer service!
At last I would not recommend this printer at all.