I bought an HP laptop about a year ago. It was working fine, but for one night all of sudden, my laptop stopped working, in fact it died.when I took my laptop to my local technician to back up my data, we noticed that internally few screw were missing and it appeared to be dirty as well, and the hard disk had no cover either. The technician said that, perhaps it was not a brand new laptop that I bought, it could be a refurbished one.
I learned that dealing with HP to be very very frustrating and useless.I have had a horrible experience with HP, and would like to tell people not to purchase their product. I know that the damage was not from my side.