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MouthShut Score

19%
1.25 

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Poor customer care
Aug 14, 2015 04:56 PM 31168 Views

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I applied for hdfc life click to protect on may 21 2015. Application number is1100000098262.


I paid total premium and medical test also over. Coverage was two core. Whenever  I am contacting to customer care reply is to wait for some time.


Already three months over. Agent also not taking the phone. Do not advise anyone this product. I went to local branch for cancellation and refund the premium.


They are not ready to accept my application and finding some reason to reject my application. Now I am planning to move to IRDA to get  back my Premium


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Brand Response

Apologies for the inconvenience caused. The application no. shared is not being accepted by the system, hence would request you to share the proposal/ application no.
for resolving your concern at the earliest. Thank you for patience.

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By: HDFCLife | Aug 17, 2015  06:02 PM Comments 2

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