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19%
1.25 

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Beware of tele-sales executives of HDFC Life
Apr 30, 2013 01:52 PM 7635 Views

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Dear readers pls. beware and if u do want to buy HDFC LIfe policies, pls. visit branches and get right information as HDFC life has completely failed in managing the third party tele-sales executives. These tele sales folks are a bunch of thieves willing to go to any extent to con simple and humble people.


Modus operandi 1:  We will ensure that you don't lose money by selling old policies due to market variations or incomplete term.


Modus Operandi 2:   We will give you the accumulated agent commission due to in-adequate service provided by agent.


With the above 2 ploys, the sales team will call you and introduce themselves as people from HDFC Life headquarters and the location can be delhi, gurgoan, pune etc.   To start the first level executive will speak to you and then say I will transfer the call to my senior to explain things better.  They will never share their email IDs and if u insist on email ID, it will not be an company mail ID.  These people are plain sales executives from some shady organizations associated with HDFC life.


They will make you  buy policy "HDFC Classic Assure" or "Sampoorna Samruddhi"  & will forge your signatures on the forms & once you buy these policies none of the sales people will return your calls.


I have received calls from numbers 9266808809(Mr. Ashish Agarwal),   9266808823(Mr. Vikas Gupta), Mr. Asghar: 09980545972,  Mr. Sachin Singh: 08510997464, Mr. Amit: 07503893102, 01206404252  etc.   & now nobody picks up the phone.


Remember, dear readers pls. beware and if u do want to buy HDFC LIfe policies, pls. visit branches and get right information as HDFC life has completely failed in managing the third party tele-sales executives.


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Brand Response

Greetings from HDFC Life! It saddens us to hear of your low opinion of HDFC Life. However, we would like to assure you that customer satisfaction is our primary objective. Our organisation is driven by the same. Thus, we request you to kindly provide the details of your dissapointing experience with our organisation. It would help us to take corrective measures and ensure that any future malpractices are avoided. Thank You.

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By: HDFCLife | Dec 22, 2015  12:00 PM Comments 0

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