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Verified Member MouthShut Verified Member
Akola, Maharashtra
Really very bad experience.
Nov 18, 2018 12:44 PM 2840 Views

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Hello friends,


today I will share my personal experience of HDFC bank from you.


I have awful experience as of late with their Opp Mumbai University branch, I am senior national and when drawn nearer to put some settled stores which I needed to move from PS banks because of their poor execution and I was requested to open sparing record and I opened two sparing record one for my better half and other for myself since we two are discrete IT payee.


The staff is ineffectively prepared about the results of the banks and not ready to give full points of interest to the new clients who visit a branch, they gradually turned out with various shrouded prerequisites and don't familiarize clients with essential subtle elements at once.


There is branch head yet he is excessively occupied and more often than not accessible amid working hours and in his nonappearance, there is nobody to care for organization complaints of the clients who visit from removed spots.


There is definitely no control, supervision, and checking of staff and officers.


At that point bring down staff are named as "individual investor", who are simply doing peon or postman work, the clients communicate with this staff and trust them yet they have no job as a general rule to give the client administrations required.


For help when you call administrator he doesn't lift mobile phone or communicate something specific that he is occupied and get back to however never does it and thus there is no second course for clients to get help.


In the wake of keeping check for FD through sparing the record, the FD receipt is set up following day likewise when check subsequent to clearing credited to the record somebody telephone you at late night and needs data about the wellspring of reserve or exchange details(that how that sum the client got).


While opening the sparing records every one of the points of interest, for example, skillet, aadhar, race card, photographs, marked photographs and the extremely comprehensive structures is filled additionally the FD frame one needs to give adjacent to client id, account no, container no and so forth so there is no need when installment is stored through check of another bank to request TAXN and exchange subtle elements.


Regardless of whether such subtle elements are required at that point concern individual should approach the official who handles the customer, some more peculiar calls from the bank without distinguishing him to whom client has not communicated and needs to know the subtle elements of a client exchange, he has no business to do as such.


at the point when this issue was conveyed to the notice of the branch head, he just postponed it and said it is a piece of their arrangement and in truth as I specified before the branch official is simply doing peon work, the sparing record and FD account are taken care of by some other individuals to whom even they don't know In brief, amid the brief time of around 30 days, I had put FD worth Rs in excess of 30 lacs that I chose to pull back rashly and it cost enthusiasm for a punishment to the tune of Rs 4765.00.


One more perception is that there is over staff, the young ladies and young men simply hang loose and have nothing to do, either chit pursuing or moving around with no commitment, a large portion of the general population don't realize what other half is doing and other half don't recognize what is actually their job.


Either those individual investors are on their versatile or just taking a gander at the PC and might be occupied with their own work on the grounds that there is no supervision, control or observing and no bookkeeping the work they need to do toward commitment bank.


Indeed, even they don't realize how to print FD receipt for the client, the client needs to give them a duplicate of FD frame, account number and so on and afterward no one but they can get it.


In my 45 years of managing an account involvement with numerous open and private bank, this was the most exceedingly terrible experience and botch that I submitted and making the loss of enthusiasm toward punishment by pulling back untimely FD of Rs 30 Lacs.


My perception is that branch and branch head is given an objective to versatile stores and canvas business, now for my situation I went ahead and set stores and there was no move of Branch head of purported individual broker officer notwithstanding that they didn't took care and care for client


Subsequent to communicating with the staff I find that Bank's HR faculty are fit as a fiddle and not ready to give subjective and dedicated, submitted work force and there ought to have some check from their side which isn't there?


At last, I simply wish to compose this point by point audit and disclose another client not to trust and hurry to this bank since it has a major name


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