Mar 06, 2008 04:27 PM
9254 Views
The resort is relatively new; it opened only around December 2007. It is tastefully done with almost every thing one need and more on a holiday. The rooms are very spacious and every room has a view of the Salem city below. The resort has 23 rooms but around 45000sqft of built up area, which means there is a lot of open spaces. The deck just out side the restaurant gives an amazing view at night and the SKY WALK was very famous with us as well children. The promoter of this resort is Mr. V. Sekar; a very famous coffee planter in Yercaud has built this place with a lot of effort. Taking minute details into consideration so has to keep the guests happy all the time. The staff is so well trained, polite and always smiling.
They are ready to attend to u at any point of the day or night. We visited the place for our 5 th wedding anniversary celebration, and I just inquired if I could get a black forest cake, to be delivered at 12 am sharp to my room with 5 candles. I wanted to surprise my husband but was not sure if I’d get a cake in Yercaud with the following specifications which were too demanding. Can u believe the manager made a quick phone call and agreed for the cake to be delivered as required. There are three boys at the front office Mr. Sridhar, Mr Vijay, and Mr. Dhanraj (who I remember ordered the cake) they work in shifts for day and night. They coordinated among themselves…
they ordered the cake, arranged for the candles and it was there in my room at 12 am. And all this was done in utter secrecy. My husband was surprised to see the cake. And I was happy to see him so surprised the front office people and the staff made our anniversary celebration possible and in a very pleasing way we both would like to thank them and the staff who were so kind and polite (to my demanding wishes) The restaurant here is the best in Yercaud…with good food which looks like is specially prepared for u, unlike in shevoroys we had our lunch there on the first day after driving for 6 long hours tired and hungry We had to wait there for almost 30 min for some one to take the order and when the food arrived we were just trying somehow to eat it shevroys boast of a catering college… but the food was not good enough they need to improve.
One more thing about this restaurant. UNCLE SAM’S at the SKY ROCA is even if you are hungry at night say 1 am they are ready to serve you something for your MIDNIGHT FEAST with a smile Sounds lovely and too good to be true some more to come. Now listen !!!!!!!!!! And when we were ready to check out. I inquired how much I had to pay for the cake and the extra service that they provided a voice interrupted and inquired about the occasion. For the cake. We casually replied that it was our anniversary he just asked the manager to put the cake charges in the office account and refused to accept the money for the cake we were surprised and actually didn’t know what to do or say there was a man who barely knew us he didn’t have to do any such favors for us (his staff had done enough) its his kindness, sensitivity and a BIG HEART which completely won our hearts…this person was Mr. Sekar we d like to thank him again for the lovely stay we had !!!!!
The atmosphere and the vibes one gets in this resort are so pure and pristine…you are always calm and can enjoy and absorb the beauty of the mountains because u don’t have to tax your mind with other problems like. Where would we go to eat. Would we get food at this hour. Would they return the laundry in time.
The staff the back office people and the restaurant takes care of all this with an eagerness that doesn’t look like it is forced on them. They do it because they want you to be happy and they succeed in this it is the brainchild of the promoter Mr. Sekar who has taken pains to set such standards. I have written lots and actually have no complains but to sum it up and excellent place…to stay the rates are not very steep. For the kind of rooms u are getting. For almost similar rates.
The other rooms we saw were pathetic with insects in room stuffy rooms and dirty sheets and drapes we had taken another couple(our friends) with their daughter along with us and even they agreed with us completely they enjoyed their stay and our anniversary thoroughly…. SKY ROCA has nothing close to it for comparison in yercaurd!!!!!!!
