Sep 07, 2012 03:23 PM
2518 Views
Hopeless cheating services, non transparent.
Forget about the gimmicks & so called "discounts" advertised at the site. Two days back I booked one round trip ticket from Bhubaneswar to Mumbai from goibibo.com, in good faith/trust. I have booked this ticket by using one Standard Charted Bank debit card by entering promo code "FLYSTANC", for which the pop-up message has appeared "Discount Rs. 1000, please use your standard charted debit / credit card to avail discount". After successful details at the payment gateway I was asked to provide the Standard Charted debit card details to avail discount and before proceeding to bank website the massage has shown "Original Amount Rs. 8940.00, Discount Awarded Rs. 1000.00, Final Amount Rs. 7940.00".
After completion of successful transaction the ticket has been booked as per my requirements, but I have charged Rs. 8940.00 instead of Rs. 7940.00. Fail to understand the system difficulties for which I have charged more than the actual.
But while I checked back with the customer care immediately afterwards, they are presenting thousand number of episodes which is really a breach of trust. The call centre showed its inability to help/refund excess charged! Now they are saying that I have not used the promo code.
SAY NO TO GOIBIBO.COM, SIMPLY CHEATERS.
Anirudh Nayak
+919007227866
