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DONT EVER BOOK UR TICKET THROUGH THIS SITE. Review on Goibibo

Name: DONT EVER BOOK UR TICKET THROUGH THIS SITE
Item: Goibibo
Rating: 1
Author: a Mouthshut User

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16%

1.03

18,204 Votes

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allbuttruth

India

1 Review

16 Followers

DONT EVER BOOK UR TICKET THROUGH THIS SITE

Nov 02, 2012 08:28 PM 2114 Views

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I booked my wife's ticket from bangalore to bhopal. Initially when I booked the ticket I clicked on the option in which the rate mentioned was Rs 9300 and all the while till the final payment was made the total amount was not known.

To my horror I payed Rs 10300and when I asked customer care the gentleman told our rates are dynamic I felt robbed, cheated and I realized its India and here it is just " kasht aur mar" for customer...never this hell of the site and I have all proofs

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Brand Response

Greetings from Goibibo.com!!
We would like to bring to your attention that the fares reflecting on our site are uploaded from the airlines inventory with the fares reflecting on airline inventory and at any time the airlines reserves the right to change/upgrade the fares at their end- the same would immediately reflect on our system.
Also kindly be informed that the final payment is reflected on bank's payment gateway not on our website hence if the increased amount was charged from your card without your consent would request you to dispute it with your respective bank.
Kindly feel free to revert in case of further assistance on this.
Kind Regards,
Goibibo Team