False commitment on offer. Review on Goibibo

There has been a series of complaints I should launch against goibibo.com.The recent one was when they are sharing wrong offers which do not exist.There was an offer which failed to act on transaction.

There was a commitment of 10% discount on use of Icici bank cards which amounted to 250 rs.I received a bill on the ticket with the discounted amount of Rs.4508 where in I was charged Rs 4758 from Icici account on speaking to them on the 1st customer care executive told me that its an error from the banks end but when I spoke to the team lead she agreed to have an error from their end.

She committed the reversal of the amount of 250 in a days time.Where in after 15 days it still was not credited to the account.After this I gave them a call again when I have been said that they cannot reverse the amount but instead offered me a discount of the same amount on my next flight but above Rs, 8000.I dont think it to be of any use as its never been that I have booked domestic flights for rs.8000.

Wherein this is not the first instance but previously way back in march when I booked a ticket with an offer which on calling the customer care the guy said it was for the 1st 100 bookings but this was nowhere mentioned in the offer page or the bookings page.

This was the last booking of mine and would surely warn all you guys who dont believe me check the offer curretly on their site "Get a free reebok watch"