Dec 13, 2016 05:54 AM
19779 Views
I did book one flight and accommodation in Delhi with family and website automatically booked two rooms and when I reached hotel both rooms were on different floors. Hotel staff didn't help as it was booked by website. Unfortunately, we stayed( 2 adults and 2 kids) in small room. when I tried to contact Goibibo customer care, they didn't help at all. I tried to explain customer care, what was the issue, but they keep ignoring. Useless website with no customer support at all.