May 28, 2014 02:04 PM
33522 Views
I have purchased Godrej Eon from my hard-earned money for long term purpose. But after 1 yr of use it become a headache for me. 1st problem started with defrost issue. Technician came & changed the timer and one other required part. Note: Its written that this refrigerator has stabilizer free operation but the same technician recommend us to buy stabilizer to avoid the previous issue again.
I did the same. But once problem has started it has been continued since then and every time technician come use to change some part and every time extra money has to be paid .i.e. service charge+ part purchase .
Technician never gives specific time to come. Whenever called reply we received I am coming for each complaint I need to waste at least 3 days at home. Coz we never know when he will reach. It increases my frustration and my temper too.
After using this brand its difficult to believe in Godrej brand. I have got two refrigerators at my home (native), we are using it from past 10 yrs. Still we have not faced any problem till now. Both are working awesome. After paying so much money if durability is not there, then better we should either switch off the brand to try other brand risk or to take a Cheap local product for use & throw purpose which is not possible for these expensive items.
