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MouthShut Score

29%
1.12 

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Verified Member MouthShut Verified Member
Bangalore India
Unprofessional and careless staff
Aug 16, 2022 11:37 PM 661 Views

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The staff of Digit insurance company follows up for payments and renewals several times and frustrate the customer. Once renewal is done does not bother to answer the queries. They get offended when one calls them careless.


Enclosed screen shot of chat with their representative which is typical example of their attitude.


After escalation they give vague responses . Totally unprofessional with false promises and false answers.


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