Sep 29, 2017 11:21 AM
2082 Views
(Updated Sep 29, 2017 11:19 AM)
I had Opted for Global connect membership & Now I feel its my biggest mistake.
I was promised so many things & a little of that has been met. Below some of the issues out of the laundry list'
I was old that no interest will be charged on my Credit card but actually it was, I had to fight with them for 3 monhts to get back my interest.
They had promised to give 3 Star & above hotels but seldom get one.
They had promised to include or consider a hotel that guest suggests if its a 3 Star which they never entertain
They had promised that booking air tickets would give user 10% to 15% savings on the tickets, which I have never received.
I was told that the complimentary holiday can be clubbed with membership benefits which has not happened till now
Even if you plan your holiday well before may be about 3 months & ask Global connect to book hotels / tickets they don't entertain that on the account of portal not allowing it.
I was on Vacation to Andamans & got a shock that the hotel bill is not paid by Global connect. Upon discussion with the customer care they asked to pay the amount and promised that it will be paid back in a week. They asked me to book a Airport pick up / drop cab myself & Air tickets myself & the discount amount as well cab charges will be paid together in a week. I had spent around 20K my self. Its been more than 9 months now & have not received a single penny from them
I visited their office in Baner & realised that its been shifted. The phone numbers provided on the door do not seem to be correct as they are not answered . I then got contact number of Mumbai office & started my painful process for holiday booking once again. I emailed them 3-4 times & called them at least 10 times for Rajasthan vacation. After which I received few hotels. I selected hotels after many debates & asked them to book them. I booked Air tickets after this. After few days someone called me saying that they selected hotels are sold out & they will suggest new options. Nothing has happened since then.
I have called them at least 20 times for this. They either don’t respond to calls, give commitments that they never meet. Or behave as if they don’t know anything about this case & need time to look into it.
The list is end less there are so much more that I can write that I will get bored & feeling of negativity will fill my rest of the day. Bottom line is Global connect is a fraud company full of cheaters. They don’t have any eithics & have formed this firm only to harass & rob customers. Thy are not even worth 0.1 Star on the scale of 10. Please never ever opt for these cheaters.
I am thinking of lodging a complaint against them in consumer forum & also register a police complaint for cheating & stealing money.
Mandar
