Mar 15, 2010 10:39 AM
5659 Views
(Updated Mar 15, 2010 10:56 AM)
The Girias shopping center at Gandhinager came recommended by a friend. I went there and purchased an LED tv - Samsung - it turned out to be a big mistake. Firstly, the shop has no parking at all. It is small and overcrowded and very noisy. Anyway after after about 45 min I was able to view a 'similar' product and was assured that the real deal would be delivered at my residence 'tomorrow by 4 pm definitely'. I paid through my card and went home in anticipation. The actual delivery took place on the 2nd day after purchase at night 9 pm with at least a dozen reminder calls by me. The delivery was charged for even though the salesman had specifically said 'free delivery' and the driver wanted a tip on top of the delivery charge.
The installation took another two days and over a dozen phone calls as I was bounced from one person to another. The 'engineer' turned up 4 hours after the appointed time and fixed the tv on our wall. They did not give us a delivery note, no warranty certificates no contact details for follow up. The 'engineer' did not use the voltage stabiliser sold to me by the original salesman, who cannot be contacted as he apparently drinks a lot of coffee at each time that I call. On the whole Girias has been a continuing disapppointment and a bit of a con job. I would say buy from them if you enjoy making your own life miserable.
Otherwise, find a friendlier seller.