Sep 15, 2013 01:00 AM
7172 Views
(Updated Sep 15, 2013 01:02 AM)
Good collection but expensive products and slow delivery
This site has some good collection of presents you can send to your loved ones when you can't be there to be with them. I ordered two watches for my sisters for Rakhi. Placed the order just 2 days before Rakhi thinking that it will reach within 2-4 days give or take. As I am not in India I tried using web-chat and email inquiry available on their website to check the status but their web-chat is very useless and I got no information.
I made a call 6 days after the order was placed and was told that first watch was dispatched the previous day(Really, dispatching takes so long?), it reached 2 days after that. They told me they did not have the second watch in stock and they have another option available(Why wasn't I told at the time of placing order? It was shown available online.). They did send me an email with another option which I found in my junk email later, but this was sent 4 days after I placed the order. Anyway, I chose the new option and it was delivered in 7 days.
My sisters loved the watch.
In a nutshell, it is a good option, expensive but I guess you'll have to accept that for online shopping. They seriously need to work on their delivery time, some other sites are much faster and this site is not an option if you want timely delivery and don't have 2 weeks to plan ahead.