Nov 08, 2007 12:17 PM
1492 Views
(Updated Nov 08, 2007 12:18 PM)
I signed up for Candid Web hosting about a month ago and so far I have been very impressed. Ive contacted their support multiple times and received quick responses(usually within a couple of hours).
They provide more features than any of the legitimate hosts in their price range. Customer care is also good, they're clearly not the fastest or the most polite, but they eventually get the job done. Their live chat is open 24/7 and you can contact them by phone as well.
They were able to retrieve all of the data from backups, and have the sites live again within a few hours. It's not how they do when things are running well that we can best judge a host, but rather how they react when things go wrong. Hard drives crash. I've seen hosts have that happen, and they didn't have any backup of customer data. These guys step up to the plate when there's a problem. I commend them for it.
All and all, I have not had any problems with Candid Web Hosting. No bait and switch tricks. No confusing control panel issues. They're all right in my book and I would definitely recommend them.
