We booked household items from Visakhapatnam, AP to Hyderabad and Bangalore for Rs. 55k grand total. After taking advance they came out with options requiring extra payment which we denied. They saw the luggage and then brought lorry. They very tightly packed luggage and somehow pushed luggage inside. After reaching Hyderabad we observed some luggage’s were not in shape. Their representative took almost full money before lorry started at Visakhapatnam telling that it is there responsibility. From Hyderabad same lorry took luggage to Bangalore after 2 days. Without prior intimation they reached Bangalore and my relatives started back from Bangalore to native place. We had sent our representative back from outskirts to Apartment. By that time lorry left the Apartment. Lorry driver said he dumped luggage at Packers & Movers godown and address was not told to us. From now the story starts. Representative at Visakhapatnam shows least responsibility, lorrywala doesn’t respond and in between the unloading team at Bangalore comes into picture. Now unloading team says you could have given us separate contract for loading from godown, transportation and unloading. Even if we tell we paid almost full amount at originating station Visakhapatnam no body understands. 3 days they troubled us, kept in dark about luggage. We went to Police stat
