Jun 25, 2016 04:02 AM
19350 Views
(Updated Jun 26, 2016 11:28 AM)
There guys claim to deliver pista house haleem in time, but actual fact is I have orders pista house haleem this week on website, after successful payment, you will receive a mail notification without any delivery date and time.
yes might be some mistake, I called customer care to confirm delivery date, they were sounding very confident that I am gonna receive order on friday "Sharp 8:30", now that a great customer service.
on friday, I was hungry, waiting for my parcel to arrive so that we can eat whats been ordered, Time passes At 10:30, I called them to confirm whats delay.
response from customer service was unbelievable, " Sir you will receive your parcel on tuesday", I asked them reason and referred to call which I did before to them their response was " sir I m sorry, u will receive your product on tuesday" and call was cutted by them.
There guys claim to provide 100 percent satisfaction for customers, but in fact you are the worst logistic company in the market, you dont have minimum common sense to communicate the delay in delivery to customer in any form? with such pathetic customer notifications, I would say that you are unfit for this job of delivering haleem, give up.
Regards,
