Buying a small value item also creates a huge bureacracy in the GRT billing and delivery system especially when they offer a "gift for Aadi".
Be prepared to first choose your item and then take your bill downstairs for payment and then there is a gift for paying by UPI, ( UPI doesnt work so no gift also!). After a long queue for ten minutes and minute scrutiny of the bill, they take the card for payment. Then a delivery token is given and again a queue where no system exists and everyone thrusts the bill to one single delivery bloke who weighs each piece and then gets God's blessing before delivery !
Then you travel back to where you bought the item and stand in queue for the gift for aadi.
Really GRT is so ancient in systems i think the people will soon buy online rather than physical shopping !
The owners dont seem to care as long as the money and people keep coming.
This is the state of systems in one of the better shops for jewellery in Chennai and i have sworn never to step inside this shop again.
Tanishq is much more better, courteous and swifter, just realised they dont have silver so we got to these third class jewellery shops.
Tanishq opportunity to hit the competition out of the park.
