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1.38 

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Worst service, worst website, worst company
Nov 13, 2010 10:41 PM 7054 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Worst service, worst website, worst  company


Following mails  for my order


Dear Mr. Goyal,


First and foremost I am extremely sorry for the unpleasant experience you have had against your recent order for Laptop.


I assure you that every effort was taken to arrange the product from our Upcountry Warehouse and we did co-ordinate with the Vendors and Brands for arranging the same so that all orders can be fulfilled. However as the same could not be arranged we are offering you a replacement product " Acer 4738 Laptop "


Let me assure you that the replacement offered is matching the specifications of the Original Product.


Request you to kindly click at below mentioned link to view the details:


https://ezone.futurebazaar.com/Product/Computers/Laptops/Acer+4738LX.R5X01.009+
Laptop/2449121


The alternate product offered will come to you at the same price and is readily available at our warehouse for dispatch. However, same will not include free accessories or freebies


Kindly confirm your acceptance on the alternate product offered  to enable us to process your order without any further delay.


Appreciate your patience and co-operation in the above matter and once again apologize for all the inconvenience caused.


Assuring you of our best services.


Thank you again and enjoy shopping!


For help or information please contact us via phone or email.


Email: support@futurebazaar.com


Phone:(022) 67-840-400


We will typchandru021y respond within two working days.


Best Regards,


Irfan Chokiya


Team customtakeouter Support


-Original Message-


From:   Sudeep Goyal()


Date:   Thursday, November 11, 2010  10:23 AM


To:   customtakeouter Care(support@futurebazaar.com)


Subject:  Re: Update on your order number


Hello


Check what people say about you.


https://mouthshut.com/product-reviews/Futurebazaar.com-925069969.html


Best Regards,


Sudeep Goyal


On Thu, Nov 11, 2010 at 10:16 AM, Sudeep Goyal <> wrote:


Hello


I am repeating again one of worst service from you.


No intemation till date regaring status of my order even though I have made full payment.


-> Let me status of order.


-> exect date of delivery


Sudeep


On Fri, Nov 5, 2010 at 9:47 PM, customtakeouter Care  wrote:


Dear Mr. Goyal,


Thank you for shopping online with https://futurebazaar.com. First and foremost wishing you and your family a Happy and Prosperous Diwali


This is with reference to your order number . I confirm having received the full payment against the said order at our end.


I confirm having personally coordinating with our merchandising team to arrange the ordered product. Let me assure you that all the necessary coordination will be done and I will revert with an update on 08.11.2010.


Further, I personally tried calling on 9818233996 to discuss the same however I was unable to contact you. Request you to kindly revert with your preferred time so that I get in touch with you for the same.


Appreciate your cooperation and patience in this matter. Do let me know if there is any way that I can be of further support and will be glad to assist you.


Best Regards,


Mitesh Sarvaiya


Team customtakeouter Support


-Original Message-


From:   Sudeep Goyal()


Date:   Wednesday, November 03, 2010  01:39 PM


To:   customtakeouter Care(support@futurebazaar.com)


Subject:  Re: Re: Reminder: Please make your payment forFuture Bazaar order


Hello


I have made full payment.


But I will not let you go like this. I have started mail and posting my state on web.


This will remain continued for next 30 days as per my daily task.


I am sure you will get effected. It may be little bey certainly yes it will be.


Best Regards,


Sudeep Goyal


On Tue, Nov 2, 2010 at 6:21 PM, customtakeouter Care  wrote:


Dear Sudeep,


Thank you for contacting Futurebazaar.com and purchasing a "HP Compaq 420 Notebook Laptop" under the order number:  from our site.


This is with reference to your e-mail. I understand that you have made the down payment of Rs.9569.00 through your  credit card and need to know the further procedure for EMI process. I certainly realize your concern and will be glad to help you with your query.


First of all, I'm really sorry for the delay and inconvenience you have faced with the payment procedure for Future money EMI process. I totally appreciate your patience and understanding in this matter. We thank you for providing us the payment details towards the same. We have forwarded the below mentioned payment details to "Future Money EMI Team" for the further procedure of finance. They will definitely get back to you on this matter at the earliest.


Hope this information help you and should you need any further information then do feel free to get back to us and we will be more the happy to help you further.


Assuring you a pleasant and fulfilling online shopping experience at Future Bazaar.


Thank you again and enjoy shopping!


For further help or information please contact us via phone or email.


Email: support@futurebazaar.com


Phone:(022) 67-840-400


We will typchandru021y respond within two working days.


Best Regards,


Mitesh Sarvaiya


Team customtakeouter Support


Battle to buy the cheapest electronic gadgets has begun. Buy at https://futurebazaar.com or 1800 200 9495 NOW!


-Original Message-


From:   Sudeep Goyal()


Date:   Tuesday, November 02, 2010  10:21 AM


To:   Future Bazaar(support@futurebazaar.com)


Subject:  Re: Reminder: Please make your payment for Future Bazaar order


Hello


your services are one of worst


I have paid Rs 9569/- by credit card. I was asked someone will contact me for EMI option


But no one contacted me yet.


When I call customtakeoutercare for full payment( I mean not opting for EMI option) they  keep me waiting for infinite time.


Can you please sent me what is status of order .


I promise that I will not order/visit your site again. Also I will not recommend anyone to buy from your site/phone. your lose will be my profit


Best Regards,


Sudeep Goyal


On Tue, Nov 2, 2010 at 12:03 AM, Future Bazaar  wrote:


Dear Sudeepkumar Goyal,


We have still not received your payment. Non payment within 1 day will result in cancellation of your order. Please complete your order by making a payment of Rs. 24, 990 in any one of the following ways:




  1. ICICI Cash - please visit any of the ICICI bank branches and deposit cash in current account no. 039305002261 using a deposit slip. Your order number  should be clearly mentioned on the face of the deposit slip.




  2. Suvidha - please visit any of the Suvidha outlets and make a payment in favour of Future Bazaar by quoting your order number . Locate the nearest Suvidha outlet here - https://mysuvidhaa.com/SuvidhaaStoreServices/StoreDetails.aspx




  3. Easybill - please visit any of the Easybill outlets and make a payment in favour of Future Bazaar by quoting your order number . Locate the nearest Easybill outlet here - https://easybillindia.com/outlet_locator.php




  4. Cheque / DD - You can send a cheque / demand draft in favour of'Future Bazaar India Limited' to the address below. Do write your order number behind the cheque / demand draft.






Future Bazaar,


3rd Floor, Orchid City Center,


Opp. ST Bus Depot, Mumbai Central(E)


Mumbai 400008


Kindly ignore this email if you have already paid. For any help, please call us on 1800-200-9495. Happy shopping!


-


http://www.futurebazaar.com / Call us at 1800-200-9495 between 8am-10pm 365 days.


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Brand Response

Dear @sudeepgoyal75, we are sorry to hear that your experience was not satisfactory. We have recently subscribed to Mouthshut and are making an attempt to connect with our customers on this platform and hence this message. We hope that your issue has been worked upon and resolved. Incase of any query feel free to connect back with us on customerservice@futurebazaar.com.
Regards
Farhana Kazi

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By: Team_Futurebazaar | Apr 07, 2012  11:49 AM Comments 0

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